Privacy Policy

Last Updated: 29th April, 2026

At 6 Days Delivery, your privacy is as important to us as the safety of your belongings. We are a professional removal and clearance service based in Solihull, serving Birmingham City Centre and the wider West Midlands. This policy explains how we collect, use, and protect your data in compliance with UK GDPR.

1. Who We Are

6 Days Delivery is the data controller for the information you provide. Our website address is: https://www.6daysdelivery.co.uk.

  • Contact: Calvin K
  • Phone: +447449 162794
  • Email: gdpr@6daysdelivery.co.uk
  • Our Contact Form: here

2. What Information We Collect

We only collect data necessary to provide an accurate quote and execute your move safely.

  • Contact Details: Name, email address, and phone number.
  • Moving Logistics: Pickup and delivery addresses (postcodes like B1, B2, B15 etc.), property types, moving dates and floor levels.
  • Media: Photos or videos sent via WhatsApp to assess furniture volume and access requirements (lifts, loading bays).
  • Technical Data: IP addresses and cookies used for website analytics to improve our local SEO and user experience.
  • Payment information: processed securely through third-party providers
  • Reviews or messages you submit through our site

3. How We Use Your Information

We use your information specifically for:

  • Providing no-obligation removal quotes and issue invoices.
  • Scheduling and executing house removals, clearance and small moves.
  • Verifying access for Birmingham City Centre apartment moves.
  • Complying with our Environment Agency Licensed Waste Carrier obligations for house clearances.
  • Improve our website and customer experience
  • Respond to your questions or feedback

We do not sell your data or share it for marketing purposes without your consent.

4. Media & WhatsApp Privacy

A core part of our “60-minute quote” service involves digital media.

  • Secure Assessment: Photos and videos sent to us are viewed only by Calvin and the logistics team.
  • Retention: We do not store your property photos indefinitely. Once a move is completed or a quote is declined, media files are deleted from our active devices within 30 days.

5. Data Security in House Clearances

As a licensed professional service, we understand that “clearance” can involve sensitive areas.

  • Document Protection: During a licensed house clearance in Solihull, if we encounter physical documents containing personal data, we treat them with total confidentiality.
  • Secure Disposal: We ensure that items intended for disposal are handled ethically and in accordance with UK waste regulations.

Your Attractive Heading

Third-Party Services

We may use trusted third-party tools (such as payment processors or analytics platforms) to support our services. These providers are only given the minimum data needed and must comply with data protection laws.

6. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the data we hold about you.
  • Request correction
  • Request that we delete your data (the “Right to be Forgotten”).
  • Object to our use of your data for marketing purposes.
  • Complain to the ICO if you believe your data rights have been violated

To exercise these rights, please contact us at the details provided above.

7. Third-Party Links

Our website may include links to third-party sites (e.g., Google Reviews or WhatsApp). Clicking those links may allow third parties to collect data about you. We do not control these third-party websites and encourage you to read their privacy notices.

8. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes stated above, unless a longer retention period is required by law (e.g., for tax or legal compliance).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “last updated” date.

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